Supported by Power to Change, Plunkett Foundation has developed a suite of resources to strengthen skills and build capacity during the Covid-19 pandemic. The webinars and associated factsheets aim to provide tools and ideas to help community businesses to adapt to new ways of working, continue to deliver much-needed services to local communities, and look towards long-term sustainability and ways to retain customers and volunteers that have realised the value of their community businesses during this crisis.

Good practice: financial planning and forecasting in response to Covid-19

This webinar and the associated resource look at steps that the management committee of a community shop can take to deal with financial issues and ensure good financial practice.

The webinar, presented by Plunkett’s Community Business Manager, Alison Macklin, discusses overheads and running costs, profit margins, and considerations around card/cash sales and stock.

The associated resource outlines the main points from the webinar, and acts as a practical guide for the management committee of a community shop to use.

Read the Good Practice Guide

Good practice: diversifying services and setting a strategy for the future

This webinar and the associated resource look at steps that community businesses can take to try and predict future problems and make plans for them, including ideas around how diversification might help create a resilient business.

The webinar, presented by Plunkett’s Community Business Manager, Alison Macklin, and Plunkett adviser, Charlotte Foster, asks community businesses to think about changes that have occurred due to Coronavirus, question what has been learnt so far, and make plans to stabilise the business in the future.

The associated resource outlines the main points from the webinar, and acts as a practical guide for community businesses to use when making adjustments to the premises.

Read the Good Practice Guide

Good practice: managing staff and volunteers in community businesses

This webinar and the associated resource look at the fundamentals of managing both paid staff and volunteers within community businesses, with the aim helping to meet legal and best practice responsibilities, as well as promoting good working relationships.

The webinar, hosted by Plunkett’s Community Business Manager, Alison Macklin, and Jen Lobley from Acas covers employment law basics, along with the main tenets of good practice when employing and working with employees and volunteers. 

The associated resource outlines the main points from the webinar, and acts as a practical guide for community businesses.

Read the Good Practice Guide

Good practice: upgrading physical spaces to keep staff and customers safe during Covid-19

This webinar and the associated resource look at methods that community businesses can use to improve and upgrade their physical space in light of Covid-19 in order to comply with legislation, and to ensure that staff and customers feel safe.

The webinar, hosted by Plunkett’s Community Business Manager, Alison Macklin, outlines key considerations and suggestions for adjustments. Andrew Purdy, Chair of Ryburgh Village Shop, and Kate Venables from Islip Village Shop show us the changes that they have made in-store in response to Covid-19, followed by a panel discussion from other community business representatives and Liz MacDonald from Mactra Shop Equipment & Fittings. 

The associated resource outlines the main points from the webinar, and acts as a practical guide for community businesses to use when making adjustments to the premises.

Read the Good Practice Guide

Good practice: connecting with local suppliers

This webinar and the associated resource look at key considerations for community businesses to make when working with suppliers.

The webinar, hosted by Plunkett’s Community Business Manager, Alison Macklin, discusses how good suppliers are essential to a successful community business in terms of the quality of stock and potential profit. The webinar considers how to find new suppliers, choose stock, negotiate minimum orders, and also considers wholesale, delivery and buying groups.

Alison is joined by Nick Weir from The Open Food Network, a not-for-profit open source system that enables community shops to link with local and national suppliers and offer an online shopfront of these products to supplement direct shop sales. Nick gives examples of how this works in practice and explores how the Open Food Network has evolved to provide efficiency improvements to all levels of shop management.

The associated resource outlines the main points from the webinar, and acts as a practical guide for community businesses to use when making adjustments to the premises.

Read the Good Practice Guide