Community businesses trade primarily for the benefit of their community. They are controlled by the community, and they have open and voluntary membership, actively encouraging people to get involved by becoming members. They are set up on a one member, one vote basis, rather than one share, one vote. This is important because it means that all members have an equal say in how they want the community business to be run, regardless of how many shares they’ve bought or how much money they’ve invested.
In this way, they are truly democratic forms of business. Like any business, a community business must be profitable. But their primary trading purpose is to provide benefits for their community, and profits are primarily reinvested back into the business or into the local community. A really important aspect of community businesses is that the majority of them offer additional services that benefit the wider community.