A new guide for community-run post offices has been produced by the Post and Telecoms policy team at Citizens Advice, the statutory consumer advocate for postal services, with the support of Plunkett Foundation and Post Office Ltd.

With just under 200 community-run shops and pubs in the UK providing post office services in some way (according to 2018 research from Citizens Advice), this guide sets out what you need to know about applying to take on post office services as a community-run enterprise. Whether you are just starting out on your journey or want to add post office services to your existing community and commercial offer we hope that this guide will be useful for you.

If you would like to view a copy of the new guide, please visit this link.  If your group or community-business is looking for some support or advice please follow this link to see how Plunkett could help your project now.

The Plunkett Foundation is a member of the Post Office Advisory Group, a quarterly stakeholder meeting run by Citizens Advice for those organisations with an interest in the post office network.