Plunkett is proud of the 99% survival rate for community businesses – but what does that look like on the ground? Our Communications Officer, Michael Wolverson, shares more from a trip to south west Scotland…

May 2025

As I arrived in Ballantrae, the notorious ‘Scottish rain’ swept in, and the distant views across the water faded behind a shadow of drizzle. Yet, in the heart of the village, The King’s Arms stood out. With the lights shining and the hum of activity clear, I immediately got the impression that this community pub is a vital hub for the local community.

My impression certainly wasn’t wrong. I spoke with Martin, a volunteer and Director, who (in between setting up for quiz night) shared how the volunteers are doing everything they can to keep this vital space open. He told me that the pub was run entirely by volunteers and only opened on Friday nights, not due to a lack of demand, but due to volunteer numbers and costs that come with opening.

Ballantrae, before the rain came in…

However, it’s more than just a place to grab a drink; they host quiz nights, live music, and seasonal events like the Ballantrae Festival, as well as offering a warm, welcoming space during the winter months. Even in times of crisis, such as last year’s storms that sent the village into darkness, the pub stepped up as a refuge, providing support to those in need. A local councillor even visited to listen to residents and offer help directly.

Alistair, another volunteer, spoke about how much he valued being part of the team. “Volunteering lets you meet so many people,” he told me. “I wanted to live in a village with a pub, a shop, and a post office – so I put the effort in to help keep the pub going.”

Martin echoed that sentiment. For him it was about being part of something meaningful; a group of people with no formal experience, but a shared commitment to keeping the lights on. In a village with limited public transport and few entertainment options, The King’s Arms is more than a place to gather, because without it, Ballantrae would have lost not just a pub, but also its spirit!

Plunkett is here to support – thanks to the partnership with the Scottish Government’s Rural Network

I had the opportunity to visit this pub thanks to our partnership with the Scottish Government’s Scottish rural network. Through this programme, we can provide tailored business advice to communities across Scotland who are looking to save or set up a community pub.

Martin spoke highly about our support: “We may not have experience,” he said, “but we’ve got heart – and Plunkett’s support has made a real difference.” Through their Plunkett membership, he said ‘we know that we’re not alone’.

Andy, who was a part of the committee at set up kindly spoke to me about the support they received from us:

“At the early stages, the support we received from Plunkett was absolutely vital. The Plunkett team, have always made sure nothing slipped through the cracks – they’ve answered every question I’ve had. Plunkett, along with the Scottish Government’s network group, have truly been with us every step of the way.”

September 2025: Hard work pays off

A few months after my visit, I caught up with Martin to hear how things were progressing at The King’s Arms. They’ve welcomed a new chef, Sam, who is building his own business in partnership with the pub – and this means it is now open more often and able to cater for special family occasions. From christenings and birthdays to funerals, special moments are being celebrated right at the heart of the community.

Much of this success is thanks to their growing team of volunteers, which has more than doubled (since my visit) – from 10 to around 20. These dedicated individuals are serving behind the bar, waiting tables, and helping in the kitchen. The pub is also investing in its volunteers by offering training and qualifications in hospitality.

Our 2025 Impact Report highlights that community businesses have a five-year survival rate of 99%, compared to just 39% for private enterprises. The King’s Arms in Ballantrae is a shining example of what that 99% looks like in action; a passionate group working together to keep a vital community asset open and thriving.

We are here to help!

In 2025-26, the Scottish Rural Network is continuing to fund Plunkett’s ongoing delivery of community business adviser to support to Scottish groups involved in community-owned businesses in Scotland.

Contact us by emailing info@plunkett.co.uk or calling 01993 630022

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